Terms of Service

Quavix Messenger is an invite-only, compliance-grade messaging platform operated by Quavix, Inc. ("Quavix", "we", "us"). Access is granted exclusively by invitation. We reserve the right to decline any invitation request for any reason without explanation.

The platform provides: encrypted messaging between invited users, automatic compliance archiving for regulated organizations, a CCO portal for archive access and keyword monitoring, and an optional AI assistant feature. The features available to you depend on your organization's subscription tier.

You must be at least 18 years old and legally authorized to enter into contracts to use this platform. If you are accepting these terms on behalf of an organization, you represent that you have authority to bind that organization.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at security@quavix.com if you believe your account has been compromised.

Each account is personal to the individual it was issued to. You may not share, transfer, or resell your account access.

You agree not to use Quavix Messenger to:

• Engage in, facilitate, or discuss conduct that violates applicable securities laws, including market manipulation, insider trading, front-running, or material non-public information (MNPI) misuse.
• Harass, threaten, or intimidate other users.
• Impersonate another person or organization.
• Attempt to circumvent, disable, or interfere with the compliance archiving system. All attempts to suppress or alter archived records are logged and may be reported to regulators.
• Introduce malware, conduct denial-of-service attacks, or probe the platform for vulnerabilities without written authorization.
• Use automated tools to access the platform at scale without prior written consent.
• Violate any applicable law or regulation.

We reserve the right to report suspected securities violations to relevant regulatory authorities, including the SEC and FINRA, without prior notice to you.

All messages sent through Quavix Messenger are automatically archived the moment they are sent. This archiving cannot be disabled by users, administrators, or Quavix itself at the infrastructure level. Archived messages are stored in immutable WORM storage and retained for a minimum of 7 years.

By using the platform, you acknowledge and consent to this archiving. You understand that:

• Every message you send is permanently recorded and accessible to the compliance officers of your organization.
• Deleting or editing a message in the chat interface does not remove it from the compliance archive.
• Your real identity (name, email, organizational affiliation) is captured in the archive regardless of any alias you use in conversation.
• Your message records may be produced to regulators in response to a valid legal process.

This is not a general communication platform. It is a regulated communications platform. Use it accordingly.

Access to Quavix Messenger requires a paid subscription after the initial trial period. Subscriptions are seat-based and managed at the organization level by the CCO or designated account administrator.

Trial period: New accounts receive a 30-day free trial. No credit card is required to start a trial. At the end of the trial, continued access requires a valid payment method and active subscription.

Billing: Subscriptions are billed monthly or annually, in advance. Payments are processed by Stripe. By providing payment information, you authorize us to charge the applicable fees on the billing cycle you have selected.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial months.

Suspension: Accounts with overdue payments will be suspended. Message archives are retained during suspension and are not deleted on cancellation — retention obligations continue regardless of subscription status.

Price changes: We will provide at least 30 days' notice before increasing subscription prices. Continued use after the effective date constitutes acceptance of the new price.

The Quavix Messenger platform, its software, design, and documentation are the intellectual property of Quavix, Inc. These terms do not grant you any ownership interest in the platform.

You retain ownership of your message content. By using the platform, you grant Quavix a limited, non-exclusive license to store, process, and transmit your content solely to provide the service. We do not use your message content to train machine learning models or for any purpose other than service delivery and compliance archiving.

Either party may terminate this agreement at any time. You may close your account by contacting support@quavix.com. We may suspend or terminate your account immediately if we determine that you have violated these terms, engaged in conduct that threatens platform integrity, or violated applicable law.

On termination of an individual account: your login access is revoked, your personal profile data is deleted or anonymized, and your message records remain in your organization's compliance archive for the mandatory retention period.

On termination of an organization account: all user accounts under that organization are suspended. Message archives are retained for the mandatory period and are available for download in a final export for a period of 90 days following termination.

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the platform will be uninterrupted, error-free, or free of security vulnerabilities. We do not warrant that the platform will satisfy any specific regulatory requirement applicable to your organization — you are responsible for confirming with your legal counsel that this platform meets your obligations.

The compliance archiving features are designed to support regulatory compliance, but use of this platform does not guarantee regulatory compliance. Your organization's compliance obligations remain your responsibility.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUAVIX'S LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS IS LIMITED TO THE GREATER OF: (A) THE FEES PAID BY YOUR ORGANIZATION IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $1,000.

IN NO EVENT WILL QUAVIX BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REGULATORY PENALTIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

These terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute arising under these terms will be resolved by binding arbitration in New York, NY, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for violations of intellectual property rights or the acceptable use provisions.

Class action and jury trial rights are waived to the extent permitted by law.

We may update these terms from time to time. We will notify account holders by email at least 14 days before material changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms.

Legal inquiries: legal@quavix.com

Quavix, Inc. · New York, NY